Delete Your RentEasify Account
Last updated: October 2026
You can delete your RentEasify account and the personal data linked to it at any time. This page explains how, what happens to your data, and what to do if you cannot open the app.
Delete it in the app (fastest)
- Open the RentEasify app and sign in.
- Go to the Profile tab.
- Scroll to the bottom and tap Delete account.
- Read the notice and confirm with Delete permanently.
Deletion takes effect immediately and you are signed out on all your devices.
Property owners with active leases: you cannot delete your account while you still have an active lease. End or hand over your leases first, then try again.
Can't open the app?
Email RentEasify@tamilarasi.com from the email address on your account, or tell us the mobile number you signed up with, and include the subject "Account deletion request". We will verify it is you and complete the deletion within 30 days. The same active-lease rule applies.
What is erased
- Your name, mobile number, email address and postal address
- Your profile photo and employment details
- Identity verification (KYC) data, which is permanently and irrecoverably erased
- Your sign-in and your push-notification devices
What is retained
Records shared with other people, such as rent bills, payments, receipts and signed rental agreements, are kept where the law requires or for accounting and dispute resolution. They remain only in anonymised form: they no longer carry your name, contact details or address and cannot be linked back to you through your account.
Signing up again later with the same mobile number creates a new, empty account. For more detail see our Privacy Policy.